Refund & Cancellation Policy

Effective: 30 July 2026 · Applies to all purchases on watchfita.com

Passes

A pass is ₹99/month in India and $4.99/month elsewhere, and opens the whole catalogue for 30 days. Nothing renews automatically and no card is stored, so there is no subscription to cancel - a pass simply ends.

If a payment fails to open your access, or you change your mind before watching anything, email support@watchfita.com within 30 days and we will refund it in full. Once you have started watching, a pass is not refundable for the remainder of its 30 days.

Payments made by UPI

UPI payments are confirmed by hand against our bank statement, usually within a few hours and always within one working day. If you have paid and your access has not opened, send your order number to support@watchfita.com or WhatsApp +91 89183 93112 and we will sort it out. If we cannot trace a payment you made, we will refund it.

Pay-per-view purchases

Pay-per-view amounts are non-refundable once the title has been played. If you purchased but could not play the title at all due to a fault on our side, we will refund in full.

Failed or duplicate payments

Duplicate charges and payments debited without service being activated are refunded in full. Refunds are processed to the original payment method within 5-7 business days of approval, via our payment partner.

How to request

Email support@watchfita.com from your registered email with the payment reference. We acknowledge within 24 hours and resolve within 7 days.